How do I secure my account?
Are my funds secured?
I forgot my password
How do I create a strong password?
How do I change my password?
What is Two-Factor Authentication (2FA)?
How do I enable Two-Factor Authentication (2FA)?
I lost access to my Two-Factor Authentication (2FA), what can I do?
My Two-Factor Authentication (2FA) is not working, why not?
How do I reconfigure the Two-Factor Authentication (2FA) with the secret key?
How do I recognize the offical Coinmerce website?
I received an email about Coinmerce but suspect phishing, what should I do?
I received an email to change my password but did not request this, what should I do?
Is Coinmerce under the supervision of a regulator?
How do I disable my 2FA?

I forgot my password

You can change your password. Do this by going to the login page, select 'forgot password' and enter your email address. You will receive an email with a link changing your password.

I forgot my password

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