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Why is my external wallet verification not approved?

Make sure you select the right cryptocurrency for your external wallet. For some cryptocurrencies it is important to add the tag/memo. If you pick the printscreen method you have to make sure your entire wallet address is visible in the picture.

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Coinmerce.io
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+3197010286028
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Beechavenue 140
1119 PR Schiphol-Rijk
The Netherlands