A non-discriminatory approach to crypto-asset services

Coinmerce is dedicated to providing all clients with equitable and respectful service, fostering a transparent and trustworthy environment for engaging with crypto-assets. This commitment is enshrined in our Non-Discriminatory Commercial Policy, which ensures that every client is treated fairly and has equal access to our services, regardless of their background.

Key principles:

  • Transparent and accessible information
    We strive to provide clear, concise, and accurate information about our services and the crypto-assets we offer. Our communication is free of jargon and technical terms, ensuring that all clients can make informed decisions.

  • Acting in your best interest
    Our priority is to serve your best interests, even if it means advising against a particular transaction or decision. We believe in building long-term relationships with our clients based on trust and mutual respect.

  • Equal treatment for all
    We uphold a strict non-discrimination policy, ensuring that all clients receive the same level of service and attention, regardless of their race, gender, ethnicity, religion, or any other personal characteristic.

  • Open and honest communication
    We believe in open and honest dialogue with our clients. We are always available to answer your questions and address your concerns in a timely and transparent manner.

  • Client empowerment
    We provide you with the tools and information you need to make informed decisions about your crypto-asset investments. We encourage you to conduct your own research and understand the risks involved before making any investment decisions.

  • We value your feedback
    We are committed to continuous improvement and value your feedback. If you have any questions or concerns about our Non-Discriminatory Commercial Policy or any aspect of our services, please do not hesitate to contact us.

    Contact Information

    Email: [email protected]
    Phone: +31 970 102 860 28