I forgot my password

If you have forgotten your password or want to change your password, follow these steps:

Do you want to change your password?


Website:
1. Login to your account at https://coinmerce.io/en/.
2. Hover over your profile icon in the top right corner of the screen.
3. Click on "Security".
4. Click on "Change password" next to Password.
5. Fill in your current password and the password you would like to use afterwards.
6. Click on "Change" and your password will immediately be changed to the new password you just filled in.

App:

1. Open the app.
2. Click on "Account".
3. Click on "Security".
4. Click on "Change password".
5. Fill in your current password, then click on "Next".
6. You can now fill in your new password and continue the proces, afterwards your password will immediately be changed to the new password you just filled in.

Have you forgotten your password?


​Website:
​1. Go to https://coinmerce.io/en/
2. Click on "Login" in the top right corner of the screen.
3. At the bottom of the page, click on "Forgot password".
4. Fill in the email address of your account and click on "Send".
5. You will receive further instruction by email to change your password.

App:
​1. Open the app.
2. Click on "Login".
3. Click on "I have forgotten my password".
4. Fill in your email address and click on "Send"
5. You will receive further instruction by email to change your password.