I have purchased coins with SEPA / bank transfer but I do not see them in my wallet yet.

It may take 1 or 2 business days for a SEPA payment to arrive in our bank account. Once the payment is received by Coinmerce, the selected cryptocurrency is purchased and added to your wallet. This is not necessarily beneficial in a volatile market, which is why we recommend buying Coinmerce Credits first if you want to pay using SEPA.

Buy Coinmerce Credits
Log in with your email and password and go to the 'Wallets' tab. There, select Coinmerce Credits (CM), choose buy and enter the desired amount. On the next screen, select the preferred payment method. Complete the payment and you will receive the Coinmerce Credits as soon as possible. With Coinmerce Credits you can invest directly in cryptocurrencies or in one of our bots. You can also use Coinmerce Credits to set limit orders and repeat orders.