Why has my bank verification been rejected?

There are several possible reasons why your bank verification could be rejected:
  • The name registered on the bank account does not match the name registered on the Coinmerce account.

  • The bank account is a business account instead of a personal account. You are not allowed to link a business account to your Coinmerce account.

  • There was no payment reference attached to the payment.

  • The bank account is a shared account with your partner. In this case, contact our support department. They can still approve it.