Why has my ID verification been rejected?

There are multiple reasons why your verification could have been rejected:

• The identification document is not registered to the same name as the name registered to the bank- and Coinmerce account.
• The identification document is issued by a country categorized as high risk.
• The identification document is not valid.
• The identification document is unreadable.
• The identification document is over lighted.
• The identification document is blurry.
• The identification document is dirty.

Please upload a new photo or try a different document