We are always working on improving our services. For example, we have started rolling out a new way of handling orders, to make deposits and withdrawals even faster and smoother!
Most of the changes are being implemented without you noticing. However, there is one part that we cannot avoid and that will also affect our users; your deposit addresses for almost all coins will change. Therefore, pay close attention when depositing cryptocurrencies, and always double check the address and network when making a deposit to your Coinmerce account. This way, you avoid having your deposits delayed or lost due to being sent to a wrong or old address.
If you have any questions about this or want to check something, our Support staff is here for you. They can be reached by phone at 0970 1028 6028, by email at [email protected] or through the chat on our website!